dw80j3020us service manual

Service Manual & Technical Guide

Samsung Dishwasher

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near kitchen plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80J3020US
Type Built-In Dishwasher
Color Stainless Steel / Black
Capacity 14 Place Settings
Noise Level 44 dBA
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.75 x 23.75 x 24.25 inches
Weight 75 lbs
Wash Cycles 5 + Options

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms provide complete coverage, removing tough, baked-on food from dishes.

WaterWall™ Technology

Revolutionary cleaning technology that moves a wall of water across every rack to wash dishes from top to bottom.

FlexLoad™ Adjustable Racks

Adjustable upper rack with fold-down tines provides flexible loading options for tall and odd-shaped items.

Third Rack

Additional top rack for cutlery and utensils, freeing up space in the main racks for larger items.

Sanitize Cycle

High-temperature wash and final rinse eliminate 99.9% of food soil bacteria for hygienically clean dishes.

Energy Star Certified

Meets strict energy efficiency guidelines, saving water and electricity while providing excellent cleaning performance.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard cleaning for everyday dishes with normal soil

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Rinses dishes without detergent to prevent drying of food particles

Sanitize

High-temperature cycle that eliminates bacteria

Delay Start

Program dishwasher to run at a later time

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect cycle Reduce load size, use correct detergent, select appropriate cycle
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in spray arms, improper loading Check for foreign objects, reload dishes properly
Dishes not drying Rinse aid empty, heating element issue Refill rinse aid, check heating element operation

Error Codes

  • 4E / 5E: Water supply issue - Check water supply and inlet valve
  • 3E / OE: Drain issue - Check drain hose and pump
  • 1E / FE: Flooding detected - Check for leaks and water supply
  • 9E / LE: Motor issue - Contact service center
  • dE: Door not closed properly - Ensure door is fully closed
  • HE: Heating element issue - Check heating element operation

Manual Downloads

Current Model Manuals

DW80J3020US

Stainless Steel Dishwasher

DW80J3020UG

Black Stainless Dishwasher

DW80J3020UW

White Dishwasher

DW80J3020UA

Black Dishwasher

Popular Previous Models

DW80R5060US

StormWash Dishwasher

DW80K7050UG

WaterWall Dishwasher

DW80M2020US

3-Rack Dishwasher

DW80J9970US

Smart Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.