Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Stacking kit (included)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, near plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from both washer and dryer units.
- Connect Water Supply: Connect hot and cold water supply lines to the washer's water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Ventilation Setup: Install proper venting for the dryer according to local building codes and manufacturer specifications.
- Electrical Connection: Connect to properly grounded outlets. Washer: 120V, 60Hz. Dryer: 240V for electric models.
- Stacking Installation: Use the included stacking kit to securely mount the dryer on top of the washer following the provided instructions.
- Level the Units: Adjust the leveling legs to ensure both units are level from front to back and side to side.
- Test Run: Run both units through complete cycles to check for leaks, proper operation, and ventilation.
Specifications
| Model Series | WF50A8800AV/US + DVE50A8800V/US |
| Type | Stackable Front Load Washer and Electric Dryer |
| Color Options | White, Black Stainless, Navy, Cream |
| Washer Capacity | 5.0 cu. ft. |
| Dryer Capacity | 7.5 cu. ft. |
| Noise Level (Washer) | 52 dB |
| Control Type | LCD Touch Control with Smart Dial |
| Energy Rating | ENERGY STAR® Most Efficient |
| Water Consumption | 13 gallons per cycle (average) |
| Power Requirements | Washer: 120V, 60Hz | Dryer: 240V, 30A |
| Dimensions (Each Unit) | 39 x 27 x 33.5 inches |
| Stacked Height | 78 inches |
| Max Spin Speed | 1400 RPM |
| Dryer Heat Source | Electric (Gas models available) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on washer motor
- Digital Inverter Motor: 20 years warranty
- Additional Coverage: Optional Care+ extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Bespoke Design
Customizable front panels allow you to match your laundry units to your home's decor with interchangeable colors and finishes.
Super Speed
Wash a full load in just 28 minutes and dry in 30 minutes with advanced cycle technology that saves time without compromising cleaning performance.
AI Optimal Dry
Smart sensors detect moisture levels and adjust drying time automatically to prevent over-drying and reduce energy consumption.
Vibration Reduction
Advanced vibration control technology minimizes noise and movement, even at high spin speeds and when stacked.
SmartThings Integration
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycles, download new cycles, and receive notifications.
AddWash
Convenient door-in-door feature lets you add forgotten items mid-cycle without stopping the wash.
Advanced Cleaning Technologies
EcoBubble™
Creates bubbles that penetrate fabrics quickly for effective cleaning in cool water
Steam Sanitize+
Uses steam technology to remove bacteria and allergens from fabrics
Self Clean+
Automatically cleans the drum and removes residue to prevent odor buildup
Smart Check
Diagnoses issues and provides troubleshooting guidance through the SmartThings app
Wrinkle Away
Periodically tumbles clothes after cycle completion to prevent wrinkles
Stack Dry
Optimized drying performance specifically designed for stacked configuration
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Units won't start | Power issue, door not closed properly, child lock engaged | Check power supply, ensure doors are latched, check child lock settings |
| Excessive vibration when stacked | Improper stacking, unbalanced load, uneven floor | Verify stacking kit installation, redistribute load, level the units |
| Poor drying performance | Lint filter clogged, venting issues, overloading | Clean lint filter, check venting system, reduce load size |
| Water not draining | Drain hose clogged or kinked, pump filter blocked | Check drain hose for obstructions, clean pump filter |
| Error codes displayed | Various system errors detected | Refer to error code guide in manual or use Smart Check feature |
| AddWash door not opening | Cycle in progress, safety lock engaged | Wait for appropriate cycle phase, check door lock mechanism |
Common Error Codes
- 4E/5E: Water supply issue - Check water supply and inlet valve
- 1E/3E: Drain issue - Check drain hose and pump
- 9E1/9E2: Motor issue - Contact service center
- tE/tC: Temperature sensor issue - Check sensors and heating elements
- dE/dHE: Door not closed properly - Ensure door is fully closed
- UE/oE: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Bespoke Models
WF50A8800AV
5.0 cu. ft. Bespoke Washer
DVE50A8800V
7.5 cu. ft. Bespoke Electric Dryer
WF53A8800AP
5.3 cu. ft. Bespoke Washer
DVG53A8800P
7.5 cu. ft. Bespoke Gas Dryer
Stacking Kits & Accessories
WMSTK10
Universal Stacking Kit
WV60M9600S
Bespoke Stacking Kit
DV45H7000E
Pedestal Installation Guide
RF28K9580S
Bespoke Panel Guide