Samsung Dishwasher DW80CG4021SR

Troubleshooting Guide & Manual

Built-In Dishwasher

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill

Step-by-Step Installation

  1. Prepare Installation Area: Ensure cabinet opening is clean, level, and meets required dimensions (24" width, 34-1/2" height, 24" depth).
  2. Remove Packaging: Remove all shipping materials, tape, and protective coverings from dishwasher.
  3. Connect Water Supply: Connect hot water supply line to water inlet valve using approved dishwasher connector.
  4. Connect Drain Hose: Route drain hose to sink drain or garbage disposal with high loop to prevent backflow.
  5. Electrical Connection: Connect to dedicated 120V, 15A circuit. Hardwire according to local electrical codes.
  6. Level the Dishwasher: Adjust leveling legs to ensure dishwasher is level from front to back and side to side.
  7. Secure to Countertop: Use mounting brackets to secure dishwasher to underside of countertop.
  8. Test Run: Run dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Number DW80CG4021SR
Type Built-In Dishwasher
Color Stainless Steel
Place Settings 14 place settings
Noise Level 42 dBA
Control Type Hidden Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33-7/8" x 23-3/4" x 24-1/2"
Weight 85 lbs
Drying System Heat Dry with Fan Assist

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Tub Warranty: Limited lifetime warranty on stainless steel tub

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms provide complete coverage, removing tough, baked-on food from every angle.

WaterWall™ Technology

Revolutionary moving water wall provides powerful cleaning action that lifts and removes food particles from dishes.

Zone Booster™

Targeted cleaning power for heavily soiled pots and pans in the lower rack with concentrated spray jets.

Third Level Rack

Extra rack for cutlery and utensils, providing more loading flexibility and capacity for 14 place settings.

FlexLoad™ Adjustable Rack

Upper rack adjusts up and down to accommodate tall items and provide optimal loading configuration.

AutoRelease Dry

Automatically releases steam at the end of the cycle for improved drying performance and energy efficiency.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard wash for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Quick rinse to prevent food from drying on dishes

Sanitize

High-temperature wash that eliminates 99.9% of bacteria

Delay Start

Set dishwasher to run during off-peak energy hours

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not latched properly, child lock engaged Check power supply, ensure door is latched completely, check child lock setting
Poor cleaning results Overloading, wrong detergent, spray arms blocked Reduce load size, use correct detergent, clean spray arm holes
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions, clean filter assembly
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Spray arm hitting dishes, foreign objects in pump Rearrange dishes, check for foreign objects in pump area
Dishes not drying Rinse aid empty, heat dry option off, wet load added Refill rinse aid, enable heat dry, ensure dishes are wet before drying

Error Codes

  • 3C/4C: Water supply issue - Check water supply and inlet valve
  • 5C/5E: Drain issue - Check drain hose and pump
  • 1C/1E: Heating issue - Check heating element and temperature sensor
  • LC/LE: Motor issue - Contact service center
  • OC/OE: Overflow detected - Check for leaks and water level
  • 9C/9E: Control board communication error - Reset dishwasher

Manual Downloads

Current Model Manuals

DW80CG4021SR

Built-In Dishwasher with WaterWall

DW80CG3021SR

Built-In Dishwasher StormWash

DW80CG5021SR

Built-In Dishwasher with Zone Booster

DW80CG6021SR

Built-In Dishwasher Smart Control

Popular Previous Models

DW80R9950UG

StormWash 48 dBA Dishwasher

DW80R5061US

StormWash with Third Rack

DW80M2020US

Stainless Steel Dishwasher

DW80J3020US

Quiet 42 dBA Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.