Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe thread seal tape
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor with adequate clearance.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply pipe thread seal tape.
- Connect Drain Hose: Route the drain hose into a standpipe or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | DW80M9960US |
| Type | Built-in Dishwasher |
| Color | Stainless Steel |
| Place Settings | 14 Place Settings |
| Noise Level | 39 dBA |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.75 x 24.5 inches |
| Weight | 75 lbs |
| Drying System | Heat Exchange Drying |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
WaterWall Technology
Samsung's innovative WaterWall technology uses a powerful wall of water that moves back and forth across the bottom rack, providing superior cleaning coverage for heavily soiled pots and pans.
Zone Booster
The Zone Booster feature targets specific areas with extra cleaning power, perfect for cleaning heavily soiled items in one section while running a normal cycle for the rest of the load.
StormWash
Powerful multi-directional spray arms provide 360-degree coverage, ensuring every dish gets thoroughly cleaned from all angles.
AutoRelease Door
The door automatically opens slightly at the end of the cycle to release steam and improve drying performance naturally.
Smart Control
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Third Rack
Extra third rack provides additional space for cutlery and utensils, freeing up space in the main racks for larger items.
Cleaning Technology Explained
Heavy Cycle
Intensive cleaning for pots, pans, and heavily soiled dishes
Normal Cycle
Standard cleaning for everyday dishes and tableware
Light Cycle
Quick wash for lightly soiled items with reduced water usage
Rinse Only
Quick rinse to prevent food from drying on dishes
Delay Start
Set the dishwasher to run at a later time for convenience
Sanitize Cycle
High-temperature wash to eliminate 99.9% of bacteria
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, unbalanced load | Check for foreign objects, redistribute load evenly |
| Dishes not drying | Rinse aid empty, incorrect loading | Refill rinse aid, ensure proper loading for water drainage |
Error Codes
- 4C: Water supply issue - Check water supply and inlet valve
- 5C: Drain issue - Check drain hose and pump
- LC: Leak detected - Check for leaks and water supply
- OC: Motor issue - Contact service center
- dC: Door not closed properly - Ensure door is fully closed
- 9C: Heater issue - Contact service center
Manual Downloads
Current Model Manuals
DW80M9960US
Smart Dishwasher with WaterWall
DW80R9950US
Smart Dishwasher with StormWash
DW80R7060US
Smart Dishwasher with AutoRelease
DW80R5060US
Stainless Steel Dishwasher
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