Samsung Dishwasher DW80R2031US Service Manual

Technical Service & Repair Guide

Model: DW80R2031US

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Prepare Installation Area: Ensure cabinet opening is 24" wide, 24" deep, and 34.5" high. Verify electrical and plumbing access.
  2. Electrical Connection: Connect to dedicated 120V, 60Hz, 15A circuit with proper grounding. Use junction box if required.
  3. Water Supply Connection: Connect to hot water line (120°F recommended) using 3/8" compression fitting. Install shut-off valve.
  4. Drain Connection: Connect drain hose to standpipe or garbage disposal. Ensure high loop to prevent backflow.
  5. Position Dishwasher: Slide unit into cabinet opening, level front to back and side to side using adjustable legs.
  6. Secure Unit: Attach mounting brackets to countertop or cabinet sides using provided screws.
  7. Final Connections: Connect water supply line, drain hose, and electrical connection. Check for leaks.
  8. Test Run: Run initial test cycle without dishes to verify proper operation and check for leaks.
Warning: Installation must be performed by qualified technician. Improper installation may void warranty and create safety hazards.

Specifications

Model Number DW80R2031US
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 14 Place Settings
Noise Level 48 dBA
Control Type Electronic Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle (Normal)
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875" x 23.75" x 24.25"
Weight 105 lbs
Drying System Heat Dry with Fan Assist

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 10 years on stainless steel tub
  • Additional Coverage: Optional Samsung Protect Plus available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray system with rotating arms that target every corner, ensuring thorough cleaning of heavily soiled dishes.

WaterWall™ Technology

Advanced water circulation system that creates a wall of water moving up and down the dishwasher, providing complete coverage and superior cleaning performance.

Zone Booster™

Targeted cleaning technology that focuses extra power on specific areas for heavily soiled pots, pans, and baking dishes.

Third Rack

Additional top rack designed specifically for utensils, small items, and cooking tools, maximizing loading capacity and organization.

FlexLoad™ Adjustable Racks

Adjustable upper rack with multiple height positions to accommodate tall items and optimize loading flexibility.

Quiet Operation

Advanced sound insulation and vibration reduction technology providing quiet operation at only 48 dBA.

Wash Cycle Programs

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard cleaning for everyday dishes with normal soil

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Rinse cycle to prevent drying of food particles

Sanitize

High-temperature wash that eliminates 99.9% of bacteria

Delay Start

Program dishwasher to start at a later time

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not latched, child lock engaged Check power supply, ensure door is closed, disable child lock
Poor cleaning results Overloading, incorrect detergent, spray arm obstruction Rearrange load, use recommended detergent, clean spray arms
Water not draining Drain hose clogged, air gap blocked, filter dirty Check drain system, clean air gap, clean filter assembly
Leaking water Door gasket damaged, overfilling, loose connections Inspect door seal, check water inlet valve, tighten connections
Unusual noises Spray arm obstruction, foreign objects, pump issue Check for obstructions, remove foreign objects, inspect pump
Dishes not drying Rinse aid empty, heating element failure, load arrangement Refill rinse aid, check heating element, improve air circulation

Error Codes

  • 1C / 2C: Water supply issue - Check water supply and inlet valve
  • 3C / 4C: Drain issue - Check drain hose and pump
  • 5C: Heating issue - Check heating element and thermostat
  • 9C: Overflow detected - Check float switch and water level
  • LC: Leak detected - Check for leaks and water sensor
  • OC: Door switch issue - Check door latch and switch

Manual Downloads

Current Model Manuals

DW80R2031US

Built-in Dishwasher with WaterWall

DW80R5061US

Stainless Steel Built-in

DW80R9950UT

Smart Control Dishwasher

DW80R7040US

Storm Wash Dishwasher

Popular Previous Models

DW80F600UT

Built-in Dishwasher

DW80J3020US

Stainless Steel Built-in

DW80K7050UG

Smart Control Series

DW80M2020US

Black Stainless Steel

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.