samsung dishwasher dw80r9950ug manual troubleshooting

User Manual & Troubleshooting Guide

DW80R9950UG Model

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe thread seal tape

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections under kitchen countertop.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher interior.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply thread seal tape.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper high loop installation.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Dedicated circuit recommended.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-In Dishwasher
Color Stainless Steel
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Most Efficient
Water Consumption 2.2 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24 inches
Weight 75 lbs
Drying System Auto Release Dry with Heat Exchange

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms target every corner with 4 spray levels to remove tough, baked-on foods.

WaterWall™ Technology

Revolutionary technology that moves a wall of water across the bottom rack to clean large platters and pans.

Zone Booster™

Focuses extra cleaning power on specific zones for heavily soiled items while using less water and energy.

AutoRelease Dry

Automatically opens the door at the end of the cycle to release steam and improve drying performance.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status and receive completion alerts.

Third Rack

Extra rack for utensils and small items, providing more loading flexibility and capacity.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Daily wash cycle for regular soil levels with optimal energy use

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Rinses dishes to prevent drying of food particles

Auto

Automatically adjusts wash time and temperature based on soil level

Sanitize

High-temperature wash that eliminates 99.9% of bacteria

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock
Poor cleaning results Overloading, wrong detergent, clogged spray arms Reduce load size, use correct detergent, clean spray arms
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions, clean filter system
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper loading, check connections
Unusual noises Foreign objects in pump, spray arm hitting dishes Check for foreign objects, rearrange dishes properly
Dishes not drying Rinse aid empty, high humidity, wrong cycle selected Refill rinse aid, use heated dry option, select proper cycle

Error Codes

  • 4C / 5C: Water supply issue - Check water supply and inlet valve
  • 3C / 9C: Drain issue - Check drain hose and pump
  • LC / LE: Leak detected - Check for leaks and water supply
  • HC / HE: Heating issue - Check heating element
  • PC / PE: Motor issue - Contact service center
  • OC / OE: Overfill protection - Check water level sensor

Manual Downloads

Current Model Manuals

DW80R9950UG

StormWash™ Dishwasher

DW80R7060UG

WaterWall™ Dishwasher

DW80R5060UG

Smart Control Dishwasher

DW80R2030US

Stainless Steel Dishwasher

Popular Previous Models

DW80F800UWS

StormWash Series

DW80R5061US

Smart Control Series

DW80M2020US

Essential Series

DW80J3020US

Standard Series

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.