samsung dishwasher dw80r9950us manual troubleshooting

User Manual & Troubleshooting Guide

DW80R9950US Model

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe thread seal tape

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections under a countertop or as a standalone unit.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply pipe thread seal tape.
  4. Connect Drain Hose: Route the drain hose into the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950US
Type Built-In Dishwasher
Color Stainless Steel
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 75 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses a powerful, sweeping wave of water that moves back and forth across the bottom rack to clean dishes more effectively.

Zone Booster

Focuses extra cleaning power on specific areas where dishes need it most, perfect for heavily soiled pots and pans in one section of the dishwasher.

StormWash™

Powerful multi-directional spray arms target every corner of the dishwasher with increased water pressure to remove tough, baked-on food.

AutoRelease Door

Automatically opens the door at the end of the cycle to release steam and help dishes dry faster and more thoroughly.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

Extra rack designed specifically for utensils and small items, freeing up space in the main baskets for larger dishes and cookware.

Cleaning Technology Explained

WaterWall™

Moving wall of water that sweeps across dishes for thorough cleaning

Zone Booster

Targeted cleaning for specific heavily soiled areas

StormWash™

Multi-directional spray system for complete coverage

Heat Exchange

Advanced drying system using condensation principles

AutoRelease Door

Automatic door opening for improved drying performance

Third Rack System

Additional rack space for optimized loading capacity

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock setting
Poor cleaning results Overloading, wrong detergent, clogged spray arms, incorrect loading Reduce load size, use correct detergent, clean spray arms, follow loading guidelines
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions or kinks, clean filter system
Leaking water Door not sealed, overfilling, loose connections, worn door gasket Check door seal, ensure proper detergent amount, check connections, inspect gasket
Unusual noises Foreign objects in tub, spray arm obstruction, improper installation Check for foreign objects, ensure spray arms rotate freely, verify proper installation
Dishes not drying Rinse aid empty, high humidity drying setting, overloading Refill rinse aid, select heat dry option, reduce load size

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • LC: Leak detected - Check for leaks and water supply connections
  • OE: Motor issue - Contact service center
  • dE: Door not closed properly - Ensure door is fully closed
  • HE: Heating element issue - Contact service center

Manual Downloads

Current Model Manuals

DW80R9950US

StormWash™ Dishwasher

DW80R7060US

WaterWall™ Dishwasher

DW80R5060US

Smart Control Dishwasher

DW80R2030US

Standard Dishwasher

Popular Previous Models

DW80R7050US

WaterWall Dishwasher

DW80M2020US

Stainless Steel Dishwasher

DW80J3020US

Third Rack Dishwasher

DW80K5050US

Smart Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.