Samsung Dishwasher DW80R9950US Service Manual

Technical Service & Repair Guide

Model: DW80R9950US

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections with proper cabinet dimensions.
  2. Remove Packaging Materials: Remove all shipping materials and protective films from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
  8. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Number DW80R9950US
Type Built-in Dishwasher
Color Stainless Steel
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Hidden Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 Gallons per Cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875" x 23.75" x 24.5"
Weight 105 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 5 years on tub and door liner
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms with 4 spray levels provide complete coverage, removing even the most stubborn, baked-on food.

Zone Booster™

Targets specific areas with extra cleaning power, perfect for heavily soiled pots, pans, and dishes in one section of the dishwasher.

WaterWall™ Technology

Revolutionary moving water wall provides complete dish coverage with a powerful wave of water that moves up and down the entire tub.

AutoRelease Door

Automatically opens the door at the end of the cycle to release steam and improve drying performance naturally.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

Extra rack designed specifically for utensils and small items, providing more loading flexibility and capacity.

Cleaning Technology Explained

Heavy Cycle

Intensive cleaning for heavily soiled pots, pans, and bakeware with high temperature and extended wash time

Normal Cycle

Standard cleaning for everyday dishes with optimal water and energy usage

Light Cycle

Quick wash for lightly soiled dishes with reduced water and energy consumption

Rinse Only

Quick rinse to prevent food from drying on dishes until a full load is ready

Sanitize Cycle

High-temperature wash that eliminates 99.9% of food soil bacteria

Crystal Dry™

Advanced drying technology that uses mineral technology to absorb moisture

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock
Poor cleaning results Overloading, wrong detergent, incorrect program selection Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged, drain pump filter blocked Check drain hose for obstructions, clean drain pump filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper loading, check water connections
Unusual noises Spray arm obstruction, foreign objects in pump Check spray arms for obstructions, inspect pump for foreign objects
Dishes not drying Rinse aid empty, incorrect loading, heating element failure Refill rinse aid, ensure proper loading, check heating element

Error Codes

  • 1C / 3C: Water supply issue - Check water supply and inlet valve
  • 4C / 5C: Drain issue - Check drain hose and pump
  • 9C1 / 9C2: Flooding detected - Check for leaks and water supply
  • LC / LE: Motor issue - Contact service center
  • OE: Overflow error - Check water level sensor
  • HE: Heating element error - Check heating element and thermostat

Manual Downloads

Current Model Manuals

DW80R9950US

StormWash™ Dishwasher

DW80R7060US

WaterWall™ Dishwasher

DW80R5060US

Smart Control Dishwasher

DW80R2030US

Standard Dishwasher

Popular Previous Models

DW80R5061UG

Smart Control Dishwasher

DW80M2020US

Standard Dishwasher

DW80J3020US

Third Rack Dishwasher

DW80K5050US

Stainless Steel Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.