Samsung Dishwasher Model DW80CG4021SR

User Manual & Troubleshooting Guide

Built-In Dishwasher

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill

Step-by-Step Installation

  1. Prepare Installation Area: Ensure cabinet opening meets required dimensions and has proper electrical and plumbing access.
  2. Remove Shipping Materials: Remove all protective films, tapes, and shipping bolts from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a dedicated 120V, 60Hz, 15-amp circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
  8. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Number DW80CG4021SR
Type Built-In Dishwasher
Color Stainless Steel
Place Settings 14 Place Settings
Noise Level 44 dBA
Control Type Hidden Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle (Normal)
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 95 lbs
Drying System Heat Dry with Fan Assist

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 10 years on stainless steel tub
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms with 4 spray levels provide complete coverage for heavily soiled pots and pans.

WaterWall™ Technology

Revolutionary vertical wash technology that moves up and down the dishwasher to provide complete coverage and superior cleaning.

Zone Booster™

Targeted cleaning power for specific zones, allowing you to focus extra cleaning power where you need it most.

Third Rack

Additional top rack designed specifically for utensils and small items, increasing loading capacity and flexibility.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

AutoRelease Door

Automatically opens the door at the end of the cycle to release steam and improve drying performance.

Wash Cycle Options

Heavy

Intensive cleaning for heavily soiled pots, pans, and bakeware

Normal

Standard cleaning for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Quick rinse to prevent dried-on food without using detergent

Sanitize

High-temperature wash that eliminates 99.9% of bacteria

Crystal

Gentle wash for delicate glassware and china

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock setting
Poor cleaning results Overloading, wrong detergent, clogged spray arms, improper loading Reduce load size, use correct detergent, clean spray arms, follow loading guidelines
Water not draining Drain hose clogged or kinked, drain pump blocked Check drain hose for obstructions or kinks, clean drain pump filter
Leaking water Door not sealed, overfilling, loose connections, worn door gasket Check door seal, ensure proper detergent amount, check connections, inspect gasket
Unusual noises Foreign objects in pump, spray arm hitting dishes, worn pump motor Check for foreign objects, rearrange dishes, contact service if noise persists
Dishes not drying Rinse aid empty, heating element failure, wet load setting Refill rinse aid, check heating element, use heat dry option

Error Codes

  • 4C / 5C: Water supply issue - Check water supply and inlet valve
  • 3C / 9C: Drain issue - Check drain hose and pump
  • LC / OC: Leak detected - Check for leaks and water supply
  • HC / FC: Heating issue - Check heating element and thermostat
  • dC / EC: Door not closed properly - Ensure door is fully closed
  • PC / SC: Control board issue - Contact service center

Manual Downloads

Current Model Manuals

DW80CG4021SR

Built-In Dishwasher with WaterWall

DW80CG4021UB

Built-In Dishwasher Black Stainless

DW80CG4021WS

Built-In Dishwasher White

DW80CG4021WW

Built-In Dishwasher with Wi-Fi

Popular Previous Models

DW80R9950UG

Smart Built-In Dishwasher

DW80M2020US

Storm Wash Dishwasher

DW80J3020US

Third Rack Dishwasher

DW80K7050UG

WaterWall Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.