Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Drill with bits
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor under counter.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher interior and exterior.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper high loop installation.
- Electrical Connection: Connect to a dedicated 120V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Number | DW80M9960UG |
| Type | Built-In Dishwasher |
| Color | Stainless Steel |
| Place Settings | 15 Place Settings |
| Noise Level | 39 dBA |
| Control Type | Hidden Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.2 Gallons per Cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875" x 23.875" x 24.5" |
| Weight | 105 lbs |
| Drying System | Heat Exchange Drying |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: 5 years on stainless steel tub
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
StormWash™ Technology
Powerful multi-directional spray arms with 4 spray towers provide complete 360-degree coverage, removing even the most stubborn, baked-on food.
WaterWall™ Technology
Wave-like washing action moves up and down the entire tub, providing comprehensive coverage that lifts food particles off dishes.
Zone Booster™
Targets specific areas with extra cleaning power, perfect for heavily soiled pots, pans, and dishes in one section of the dishwasher.
AutoRelease Door
Automatically opens at the end of the cycle to release steam and improve drying performance through natural air circulation.
Wi-Fi Connectivity
SmartThings enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Third Rack
Extra rack designed specifically for utensils and small items, providing more loading flexibility and capacity.
Wash Cycle Options
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes
Normal
Standard wash for everyday dishes with normal soil levels
Light
Quick wash for lightly soiled dishes and glassware
Rinse Only
Rinses dishes without detergent to prevent drying of food particles
Auto
Automatically adjusts wash time and temperature based on soil level
Delay Start
Delays cycle start for up to 24 hours for energy savings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock engaged | Check power supply, ensure door is latched completely, check child lock |
| Poor cleaning results | Overloading, wrong detergent, incorrect loading | Reduce load size, use correct detergent, ensure proper loading |
| Water not draining | Drain hose clogged or kinked, filter blocked | Check drain hose for obstructions, clean filter system |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, improper loading | Check spray arms for obstructions, reload dishes properly |
| Dishes not drying | Rinse aid empty, improper loading, heating element issue | Refill rinse aid, ensure proper spacing, check heating element |
Error Codes
- 4C: Water supply issue - Check water supply and inlet valve
- 5C: Drain issue - Check drain hose and pump
- LC: Leak detected - Check for leaks and water supply
- OC: Heater issue - Contact service center
- CE: Communication error - Power cycle dishwasher
- IE: Motor issue - Contact service center
Manual Downloads
Current Model Manuals
DW80M9960UG
StormWash™ Dishwasher
DW80R9950UG
StormWash™ with WaterWall
DW80R7060UG
Smart Control Dishwasher
DW80M2020US
Stainless Steel Dishwasher
Popular Previous Models
DW80R5060US
Power Clean Dishwasher
DW80J3020US
Third Rack Dishwasher
DW80K7050UG
Storm Wash Dishwasher
DW80F600UTS
Stainless Steel Tub