Samsung Dishwasher Repair Manual

User Manual & Repair Guide

Professional Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Plumber's tape

Step-by-Step Installation

  1. Choose Installation Location: Select a location near kitchen plumbing and electrical connections on a solid, level floor under countertop.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply plumber's tape.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-in Dishwasher
Color Stainless Steel / Black
Capacity 14 Place Settings
Noise Level 39 dB
Control Type Touch Controls with LED Display
Energy Rating ENERGY STARĀ® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24 inches
Weight 75 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall Technology

Samsung's innovative WaterWall technology uses a powerful wall of water that moves back and forth across the bottom rack, providing complete coverage and superior cleaning performance.

Zone Booster

The Zone Booster feature targets specific areas with intensified washing power, perfect for cleaning heavily soiled pots, pans, and dishes in concentrated zones.

StormWash

Powerful spray arms with 4 multi-directional jets blast away tough, stuck-on food with a storm-like cleaning action that reaches every corner of the dishwasher.

AutoRelease Door

The door automatically pops open at the end of the cycle to release steam and heat, helping dishes dry faster and more naturally without using extra energy.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

The extra third rack provides additional space for utensils, small kitchen tools, and cooking accessories, maximizing loading capacity and organization.

Cleaning Technology Explained

Heavy Wash

Intensive cleaning cycle for pots, pans, and heavily soiled dishes

Normal Wash

Standard cleaning cycle for everyday dishes and glassware

Light Wash

Quick cycle for lightly soiled dishes and energy efficiency

Rinse Only

Quick rinse cycle to prevent food from drying on dishes

Sanitize

High-temperature cycle that eliminates 99.9% of bacteria

Crystal Dry

Special drying technology for spot-free glassware and plastics

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, disable child lock
Poor cleaning results Overloading, wrong detergent, clogged spray arms Reduce load size, use correct detergent, clean spray arms
Water not draining Drain hose clogged, garbage disposal blocked Check drain hose for obstructions, clean garbage disposal
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, spray arm obstruction Check for foreign objects, ensure spray arms rotate freely
Dishes not drying Rinse aid empty, heating element failure Refill rinse aid, check heating element function

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • 9C1/9C2: Flooding detected - Check for leaks and water supply
  • LC: Motor issue - Contact service center
  • OE: Overfill protection - Check water level sensor
  • HE: Heating element failure - Check heating element

Manual Downloads

Current Model Manuals

DW80R9950UG

14 Place Settings with WaterWall

DW80R7060UG

14 Place Settings StormWash

DW80R5060UG

14 Place Settings Smart Control

DW80R2030US

14 Place Settings Standard

Popular Previous Models

DW80J3020US

14 Place Settings

DW80K7050UG

14 Place Settings StormWash

DW80M2020US

14 Place Settings

DW80R5061US

14 Place Settings Smart Control

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.