Samsung Dishwasher Service Manual

Technical Manual & Service Guide

Professional Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Dedicated circuit recommended.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 75 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses powerful water jets that move up and down the entire tub, providing complete coverage and superior cleaning performance.

Zone Booster™

Targets specific areas with extra cleaning power, perfect for heavily soiled pots and pans in the lower rack while running a normal cycle on the upper rack.

StormWash™

Multi-directional spray arms provide 360-degree coverage, ensuring every dish gets thoroughly cleaned from all angles.

AutoRelease Door

Automatically opens at the end of the cycle to release steam and improve drying performance naturally.

SmartThings Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

Additional top rack designed specifically for cutlery and utensils, providing more loading capacity and better organization.

Cleaning Technologies Explained

Heavy Wash

Intensive cleaning for heavily soiled pots, pans, and baking dishes

Normal Wash

Standard cleaning cycle for everyday dishes and glassware

Light Wash

Quick cycle for lightly soiled items with shorter run time

Rinse Only

Quick rinse cycle to prevent food from drying on dishes

Sanitize

High-temperature cycle that eliminates 99.9% of bacteria

Crystal Dry

Special drying technology for spot-free glassware and plastics

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in spray arms, unbalanced load Check for foreign objects, redistribute dishes evenly
Dishes not drying Rinse aid empty, heating element failure Refill rinse aid, check heating element operation

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • 9C1: Flooding detected - Check for leaks and water supply
  • LC: Motor issue - Contact service center
  • OE: Door not closed properly - Ensure door is fully closed
  • HE: Heating element failure - Check heating element

Manual Downloads

Current Model Manuals

DW80R9950UG

Smart Built-in Dishwasher

DW80R7060UG

StormWash™ Dishwasher

DW80R5060UG

WaterWall™ Dishwasher

DW80R2030UG

Standard Built-in Dishwasher

Popular Previous Models

DW80R5061US

Smart Dishwasher with AutoRelease

DW80M2020US

Stainless Steel Dishwasher

DW80J3020US

Third Rack Dishwasher

DW80F600UTS

Quiet Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.