samsung dishwasher troubleshooting manual pdf

User Manual & Troubleshooting Guide

Various Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe thread seal tape

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor under countertop.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher interior and exterior.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and apply thread seal tape.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only dedicated outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-in Dishwasher
Color Stainless Steel / Black Stainless
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 105 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses powerful sweeping jets that move back and forth across the bottom rack to clean every corner of your dishes.

Zone Booster

Focus extra cleaning power where you need it most with Zone Booster, which targets specific areas with intensified washing for heavily soiled pots and pans.

StormWash™

Multi-directional spray arms deliver powerful water streams from multiple angles to blast away tough, baked-on food particles.

AutoRelease Door

Automatically opens the door at the end of the cycle to release steam and help dishes dry faster and more naturally.

SmartThings Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

FlexLoad™ Rack System

Adjustable upper rack with fold-down tines provides flexible loading options for tall items and oddly shaped dishes.

Cleaning Technology Explained

Heavy Wash

Intensive cleaning cycle for pots, pans, and heavily soiled dishes

Normal Wash

Standard cleaning cycle for everyday dishes with normal soil

Light Wash

Quick cycle for lightly soiled dishes with shorter run time

Rinse Only

Quick rinse cycle to prevent food from drying on dishes

Sanitize

High-temperature cycle that eliminates 99.9% of bacteria

Delay Start

Set dishwasher to run during off-peak energy hours

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock setting
Poor cleaning results Overloading, wrong detergent, clogged spray arms, hard water Reduce load size, use correct detergent, clean spray arms, use rinse aid
Water not draining Drain hose clogged or kinked, drain pump blocked Check drain hose for obstructions or kinks, clean drain pump filter
Leaking water Door not sealed, overfilling, loose connections, worn door gasket Check door seal, ensure proper detergent amount, check connections, replace gasket
Unusual noises Foreign objects in pump, spray arm hitting dishes, worn wash motor Check for foreign objects, rearrange dishes, contact service if motor noise
Dishes not drying Rinse aid empty, heating element failure, plastic items not drying Refill rinse aid, check heating element, use AutoRelease door feature

Error Codes

  • LC: Water supply issue - Check water supply and inlet valve
  • OE: Drain issue - Check drain hose and pump
  • FE: Flooding detected - Check for leaks and water supply
  • LE: Motor issue - Contact service center
  • dE: Door not closed properly - Ensure door is fully closed
  • HE: Heating element issue - Contact service center

Manual Downloads

Current Model Manuals

DW80R9950UG

StormWash™ Dishwasher

DW80R7060UG

WaterWall™ Dishwasher

DW80R5060UG

SmartThings Dishwasher

DW80R2030US

Standard Dishwasher

Popular Previous Models

DW80F800UWS

Top Control Dishwasher

DW80J3020US

Front Control Dishwasher

DW80R5061US

Stainless Steel Dishwasher

DW80M2020US

Black Stainless Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.