Samsung DMR78 Dishwasher

Repair Manual & Service Guide

DMR78 Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor under countertop.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
  8. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DMR78 Series
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 14 Place Settings
Noise Level 42 dB
Control Type Hidden Touch Controls with LED Display
Energy Rating A++ (Energy Efficient)
Water Consumption 9.5 L per cycle (Eco)
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 82 x 60 x 55 cm
Weight 48 kg
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall Technology

Samsung's innovative WaterWall technology uses a powerful wall of water that moves back and forth across the bottom rack, providing complete coverage and superior cleaning performance.

Zone Booster

The Zone Booster feature targets specific areas with intensified washing power, perfect for heavily soiled pots, pans, and dishes in selected zones.

Storm Wash

High-pressure spray jets target every corner of the dishwasher, removing stubborn, baked-on food particles with powerful cleaning action.

Auto Release Dry

Automatically opens the door at the end of the cycle to release steam and humidity, allowing fresh air in for faster, more hygienic drying.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

FlexLoad Rack System

Adjustable upper rack with fold-down tines provides flexible loading options for tall items and oddly shaped dishes.

Cleaning Programs Explained

Auto Cycle

Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning

Heavy Cycle

Intensive cleaning for heavily soiled pots, pans, and dishes with baked-on food

Normal Cycle

Standard cleaning for everyday dishes with normal soil levels

Light Cycle

Quick wash for lightly soiled dishes with reduced water and energy consumption

Eco Cycle

Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance

Rinse Cycle

Quick rinse to prevent dried-on food on dishes waiting for a full load

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock
Poor cleaning results Overloading, wrong detergent, incorrect program, clogged spray arms Reduce load size, use correct detergent, select appropriate program, clean spray arms
Water not draining Drain hose clogged or kinked, drain pump blocked Check drain hose for obstructions or kinks, clean drain pump filter
Leaking water Door not sealed, overfilling, loose connections, worn door gasket Check door seal, ensure proper detergent amount, check connections, replace gasket
Unusual noises Foreign objects in pump, spray arm hitting dishes, worn wash motor Check for foreign objects, rearrange dishes, inspect wash motor
Dishes not drying Rinse aid empty, heating element failure, wet load program selected Refill rinse aid, check heating element, select drying program

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • 1C: Flooding detected - Check for leaks and water supply
  • 9C: Heating issue - Check heating element and thermostat
  • LC: Door not closed properly - Ensure door is fully closed
  • OC: Motor issue - Contact service center

Manual Downloads

Current Model Manuals

DMR78A Series

14 Place Settings Dishwasher

DMR78B Series

14 Place Settings with Storm Wash

DMR78C Series

14 Place Settings Smart Control

DMR78D Series

14 Place Settings Auto Release Dry

Popular Previous Models

DW80R Series

14 Place Settings Dishwasher

DW60M Series

12 Place Settings Dishwasher

DW50K Series

10 Place Settings Dishwasher

DW40J Series

8 Place Settings Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.