samsung dw80cg4021sr manual troubleshooting

User Manual & Troubleshooting Guide

DW80CG4021SR Model

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect water supply line to the water inlet valve. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or sink drain with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80CG4021SR
Type Built-in Dishwasher
Color Stainless Steel
Place Settings 14 place settings
Noise Level 42 dBA
Control Type Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 85 lbs
Wash Cycles 7 wash cycles

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms target hard-to-reach areas, ensuring every dish comes out perfectly clean.

WaterWall™ Technology

Advanced wall of water moves across every rack, providing complete coverage and superior cleaning performance.

Zone Booster™

Focuses extra cleaning power on specific areas for heavily soiled pots and pans.

AutoRelease Dry

Automatically releases steam at the end of the cycle for improved drying performance.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status and receive completion alerts.

FlexLoad™ Rack System

Adjustable racks and tines provide maximum loading flexibility for dishes of all shapes and sizes.

Wash Cycles Explained

Heavy

Intensive cleaning for heavily soiled pots, pans, and dishes

Normal

Standard wash cycle for everyday dishes with normal soil

Light

Quick wash for lightly soiled dishes and glassware

Rinse

Quick rinse cycle to prevent dried-on food particles

Delay Start

Set the dishwasher to run at a later time

Sanitize

High-temperature wash to eliminate 99.9% of bacteria

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in spray arms, unbalanced load Check for foreign objects, redistribute dishes evenly
Dishes not drying Rinse aid empty, high humidity, plastic items Refill rinse aid, use heated dry option, separate plastic items

Error Codes

  • 1C / 2C / 3C: Water supply issue - Check water supply and inlet valve
  • 4C / 5C: Drain issue - Check drain hose and pump
  • 9C: Flooding detected - Check for leaks and water supply
  • LC: Motor issue - Contact service center
  • OC: Door not closed properly - Ensure door is fully closed
  • HE: Heating element issue - Contact service center

Manual Downloads

Current Model Manuals

DW80CG4021SR

Built-in Dishwasher with WaterWall

DW80CG4021SG

Black Stainless Dishwasher

DW80CG4021SW

White Dishwasher

DW80CG4021SB

Black Dishwasher

Popular Previous Models

DW80R5061US

StormWash Dishwasher

DW80M2020US

3-Rack Dishwasher

DW80K7050UG

Smart Control Dishwasher

DW80J3020US

Standard Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.