Samsung DW80J3020US Service Manual

Technical Service & Repair Guide

Built-in Dishwasher

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe cutter
  • Electrical tester

Step-by-Step Installation

  1. Prepare Installation Area: Ensure cabinet opening meets required dimensions and has proper electrical and plumbing access.
  2. Remove Shipping Materials: Remove all protective packaging, shipping bolts, and tape from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a dedicated 120V, 60Hz, 15A circuit. Ensure proper grounding.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
  8. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Number DW80J3020US
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 14 place settings
Noise Level 48 dBA
Control Type Electronic Touch Controls
Energy Rating Energy Star Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 105 lbs
Wash Cycles 6 wash cycles

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 10 years on stainless steel tub
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com

Key Features

Storm Wash

Powerful multi-directional spray jets target every corner of the dishwasher to remove baked-on food and stubborn stains.

WaterWall Technology

Advanced cleaning technology that moves a wall of water across the bottom rack to provide comprehensive coverage and superior cleaning performance.

FlexLoadâ„¢ Adjustable Racks

Adjustable upper rack with customizable configurations to accommodate tall items and various dishware sizes.

Third Rack

Additional top rack designed specifically for utensils and small items, maximizing loading capacity and organization.

Zone Booster

Concentrated cleaning power for heavily soiled pots and pans in a specific zone of the dishwasher.

Sanitize Cycle

High-temperature wash cycle that eliminates 99.9% of food soil bacteria for hygienically clean dishes.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard cleaning for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Quick rinse to prevent food from drying on dishes

Sanitize

High-temperature cycle that eliminates bacteria

Delay Start

Program dishwasher to start at a later time

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, clogged spray arms Reduce load size, use correct detergent, clean spray arms
Water not draining Drain hose clogged, air gap blocked Check drain hose for obstructions, clean air gap
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, worn wash arm bearings Check for foreign objects, inspect wash arm assembly
Error codes displayed Sensor failure, component malfunction Refer to error code chart, contact service technician

Error Codes

  • 1E / 2E: Water supply issue - Check water supply and inlet valve
  • 3E / 4E: Drain issue - Check drain hose and pump
  • 5E: Overflow detected - Check for leaks and water level sensor
  • 9E: Heating issue - Check heating element and thermostat
  • LC: Door lock issue - Check door latch mechanism
  • OE: Motor issue - Contact service center

Manual Downloads

Current Model Manuals

DW80J3020US

Built-in Dishwasher with WaterWall

DW80J3020UG

Built-in Dishwasher Graphite

DW80J3020UW

Built-in Dishwasher White

DW80J3020UB

Built-in Dishwasher Black

Popular Previous Models

DW80R5060US

Built-in Dishwasher with Storm Wash

DW80M2020US

Built-in Dishwasher Standard

DW80K7050UG

Built-in Dishwasher with Zone Booster

DW80F600UTS

Built-in Dishwasher with Third Rack

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.