Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or sink drain with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Number | DW80M9960US |
| Type | Built-in Dishwasher |
| Color | Stainless Steel |
| Place Settings | 14 Place Settings |
| Noise Level | 39 dBA |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.75 x 24.5 inches |
| Weight | 78 lbs |
| Wash Cycles | 7 Wash Cycles |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
WaterWall™ Technology
Samsung's innovative WaterWall technology uses a powerful, sweeping wave of water that moves back and forth across the bottom rack for complete dish coverage and superior cleaning performance.
Zone Booster
Focus extra cleaning power on specific areas where you need it most, perfect for heavily soiled pots and pans or delicate items that need gentle care.
StormWash™
Multi-directional spray arms target every corner of the dishwasher with powerful jets, ensuring no spot goes uncleaned.
AutoRelease Door
The door automatically pops open at the end of the cycle to release steam and help dishes dry faster and more naturally.
Smart Control
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Third Rack
Extra space for cutlery and utensils, keeping them organized and ensuring thorough cleaning while freeing up space in the main racks.
Wash Cycles Explained
Auto Cycle
Automatically adjusts water temperature and cycle time based on soil level detection
Heavy Cycle
Intensive cleaning for pots, pans, and heavily soiled dishes
Normal Cycle
Standard cleaning for everyday dishes with normal soil levels
Light Cycle
Quick wash for lightly soiled dishes and glassware
Rinse Cycle
Quick rinse to prevent food from drying on dishes between loads
Sanitize Cycle
High-temperature wash that eliminates 99.9% of bacteria
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect loading | Reduce load size, use correct detergent, load dishes properly |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, dishes touching | Check for foreign objects, reposition dishes |
| Dishes not drying | Rinse aid empty, high humidity, plastic items | Refill rinse aid, use heated dry option, separate plastic items |
Error Codes
- 4C: Water supply issue - Check water supply and inlet valve
- 5C: Drain issue - Check drain hose and pump
- LC: Leak detected - Check for leaks and water supply
- OC: Motor issue - Contact service center
- dC: Door not closed properly - Ensure door is fully closed
- 9C: Heater issue - Contact service center
Manual Downloads
Current Model Manuals
DW80M9960US
Smart Built-in Dishwasher
DW80R9950US
Premium Built-in Dishwasher
DW80R7060US
Smart Control Dishwasher
DW80R5060US
Stainless Steel Dishwasher
Popular Previous Models
DW80R2031US
Built-in Dishwasher
DW80J3020US
Stainless Steel Built-in
DW80K7050US
Smart Dishwasher
DW80M2020US
Built-in Dishwasher