Samsung DW80R2031 Service Manual

Technical Service & Repair Guide

Dishwasher Service Manual

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe cutter

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Dedicated circuit recommended.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R2031US/AA
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 14 Place Settings
Noise Level 44 dBA
Control Type Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 95 lbs
Wash Cycles 6 Wash Cycles

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 5 years on tub and door liner
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

StormWash™

Powerful multi-directional spray arms target every corner of the dishwasher, removing tough, baked-on food particles with precision.

WaterWall™ Technology

Revolutionary technology that moves a wall of water across every rack, providing complete coverage and superior cleaning performance.

Zone Booster™

Focuses extra cleaning power on specific areas, perfect for heavily soiled pots, pans, and dishes in one section of the dishwasher.

Third Rack

Additional top rack provides extra space for utensils, small items, and kitchen tools, maximizing loading capacity and organization.

FlexLoad™ Adjustable Racks

Adjustable upper rack with multiple height settings to accommodate tall items and optimize loading flexibility.

Wi-Fi Connectivity

Smart control via smartphone app allows remote monitoring, cycle customization, and receive completion alerts.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard cleaning for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse Only

Rinse cycle to prevent food from drying on dishes

Delay Start

Program dishwasher to run during off-peak hours

Sanitize

High-temperature wash to eliminate 99.9% of bacteria

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, spray arm obstruction Reduce load size, use correct detergent, clean spray arms
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions, clean filter system
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper loading, check connections
Unusual noises Foreign objects in pump, spray arm obstruction Check for foreign objects, ensure spray arms rotate freely
Error codes displayed Sensor issues, water flow problems Refer to error code chart, check water supply and drain

Error Codes

  • 1C/1E: Water supply issue - Check water supply and inlet valve
  • 3C/3E: Drain issue - Check drain hose and pump
  • 4C/4E: Overflow detected - Check for leaks and water level
  • 5C/5E: Heating issue - Check heating element and thermostat
  • LC/LE: Door lock issue - Check door latch mechanism
  • OC/OE: Motor issue - Contact service center

Manual Downloads

Current Model Manuals

DW80R2031US

Standard Stainless Steel Model

DW80R2031UB

Black Stainless Steel Model

DW80R2031UW

White Model

DW80R2031UC

Custom Panel Ready Model

Popular Previous Models

DW80R5061US

Previous Generation Model

DW80M2020US

Older Stainless Model

DW80J3020US

Previous Black Model

DW80K5050US

Older Generation

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.