Samsung DW80R9950UG Dishwasher

Service Manual & Technical Guide

Professional Installation Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe cutter
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections with adequate space for door opening.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose into the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 15 place settings
Noise Level 39 dBA
Control Type Hidden Touch Controls with LCD Display
Energy Rating ENERGY STAR® Most Efficient
Water Consumption 2.2 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 105 lbs
Drying System Auto Release Dry with Heat Exchange

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses powerful water jets that move up and down the entire tub to provide complete coverage and superior cleaning performance.

Zone Booster™

This feature targets heavily soiled pots and pans with concentrated spray jets, providing extra cleaning power where it's needed most.

Auto Release Dry

The advanced drying system automatically opens the door at the end of the cycle to release steam and moisture, resulting in better drying with less energy consumption.

StormWash™

Powerful multi-directional spray arms target every corner of the dishwasher, removing even the most stubborn, baked-on food particles.

SmartThings Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

FlexLoad™ Rack System

Adjustable upper rack with multiple height positions and fold-down tines to accommodate tall items and maximize loading flexibility.

Cleaning Technologies Explained

WaterWall™

Vertical water jets that sweep the entire tub for complete coverage

Zone Booster™

Targeted cleaning for heavily soiled items in specific zones

StormWash™

Multi-directional spray arms for comprehensive cleaning

Auto Release Dry

Automatic door opening at cycle end for improved drying

FlexLoad™

Adjustable rack system for maximum loading flexibility

Smart Control

Remote monitoring and control via smartphone app

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, spray arm obstruction Check for foreign objects, ensure spray arms rotate freely
Dishes not drying Rinse aid empty, incorrect loading, heating element failure Refill rinse aid, rearrange dishes, check heating element

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • LC: Leak detected - Check for leaks and water supply
  • OC: Motor issue - Contact service center
  • dC: Door not closed properly - Ensure door is fully closed
  • HC: Heating issue - Check heating element and thermostat

Manual Downloads

Current Model Manuals

DW80R9950UG

Smart Dishwasher with WaterWall

DW80R7060UG

StormWash Dishwasher

DW80R5060UG

Smart Control Dishwasher

DW80R2030US

Stainless Steel Dishwasher

Popular Previous Models

DW80F800UWS

StormWash Series

DW80K7050UG

SmartThings Series

DW80R5061US

Stainless Interior

DW80J3020US

Standard Series

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.