Samsung DW80R9950US Service Manual

Technical Service & Repair Guide

Dishwasher Service Manual

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe cutter
  • Voltage tester

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections with adequate clearance for door opening.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper air gap installation.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Number DW80R9950US
Type Built-in Dishwasher
Color Stainless Steel
Place Settings 15 Place Settings
Noise Level 39 dBA
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 75 lbs
Wash Cycles 7 Wash Cycles

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 5 years on tub and door liner
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses a powerful wall of water that moves back and forth across the bottom rack, providing comprehensive coverage and superior cleaning performance.

Zone Booster™

This feature allows you to target specific areas of the dishwasher with extra cleaning power, perfect for heavily soiled pots, pans, and dishes in one concentrated area.

StormWash™

Powerful spray jets target every corner of the dishwasher, removing tough, baked-on food with high-pressure water streams that ensure no spot is left unclean.

AutoRelease Door

At the end of the cycle, the door automatically pops open to release steam and help dishes dry faster and more thoroughly through natural air drying.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

The extra third rack provides additional space for utensils, small kitchen tools, and other items, maximizing loading capacity and organization.

Wash Cycles Explained

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard wash for everyday dishes with normal soil levels

Light

Quick wash for lightly soiled dishes and glassware

Rinse

Rinse cycle to prevent dried-on food until full load is ready

Auto

Automatically adjusts water and energy based on soil level

Delay Start

Set dishwasher to run during off-peak energy hours

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock
Poor cleaning results Overloading, wrong detergent, clogged spray arms Reduce load size, use correct detergent, clean spray arms
Water not draining Drain hose clogged, drain pump issue, air gap clogged Check drain hose for obstructions, clean drain pump, check air gap
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper loading, check connections
Unusual noises Foreign objects in pump, spray arm hitting dishes Check for foreign objects, reposition dishes properly
Dishes not drying Rinse aid empty, high humidity, plastic items Refill rinse aid, use heated dry, separate plastic items

Error Codes

  • 1C/1E: Water supply issue - Check water supply and inlet valve
  • 3C/3E: Drain issue - Check drain hose and pump
  • 4C/4E: Heater issue - Check heating element and thermostat
  • 5C/5E: Motor issue - Contact service center
  • 9C/9E: Control board issue - Reset dishwasher or contact service
  • LC/LE: Leak detected - Check for leaks and water supply

Manual Downloads

Current Model Manuals

DW80R9950US

StormWash Dishwasher

DW80R7060US

WaterWall Dishwasher

DW80R2030US

Smart Control Dishwasher

DW80R5060US

Third Rack Dishwasher

Popular Previous Models

DW80F600UT

Stainless Steel Dishwasher

DW80J3020US

Quiet Dishwasher

DW80K5050US

Standard Dishwasher

DW80M2020US

Basic Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.