Installation Guide
Tools Needed:
- Measuring tape
- Level
- Screwdrivers (flat and Phillips)
- Power drill
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation and access to electrical outlet. Ensure minimum clearance requirements are met.
- Remove Packaging Materials: Remove all protective films, packaging materials, and shipping restraints from the microwave.
- Mounting Preparation: Locate wall studs and mark mounting positions according to the template provided.
- Install Mounting Plate: Secure the mounting plate to the wall using appropriate screws and anchors.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Hang Microwave: Carefully lift and hang the microwave on the mounting plate, ensuring it locks securely in place.
- Test Operation: Test all functions including SmartThings connectivity to ensure proper installation.
Specifications
| Model Series | MC17J8000CS |
| Type | Over-the-Range Microwave |
| Color | Stainless Steel |
| Capacity | 1.7 cu. ft. |
| Power Output | 1000 Watts |
| Control Type | Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Venting | 300 CFM |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 16.5 x 29.9 x 15.9 inches |
| Weight | 55 lbs |
| Cooking Modes | 12 Auto Cook, Sensor Cooking |
Warranty Information
- Full Warranty: 1 year parts and labor
- Magnetron Warranty: 10 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
SmartThings Integration
Connect to Samsung SmartThings ecosystem for remote control, monitoring, and integration with other smart home devices through the SmartThings app.
Sensor Cooking
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time.
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation and voice commands.
Ceramic Enamel Interior
Durable, easy-to-clean ceramic enamel interior resists scratches and stains while providing even heat distribution.
Quick Defrost
Intelligent defrost system calculates defrosting time based on weight and type of food for optimal results.
Eco Mode
Energy-saving mode reduces standby power consumption when not in active use.
Cooking Programs
Popcorn
Automatic sensor cooking for perfect popcorn every time
Beverage
Quick heating for coffee, tea, and other beverages
Potato
Automatic cooking for baked potatoes
Pizza
Reheating program for pizza slices
Frozen Vegetable
Special program for frozen vegetables
Chicken
Defrost and cook programs for poultry
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Uneven cooking | Food not arranged properly, turntable not rotating | Arrange food evenly, check turntable operation |
| Sparkling inside | Metal objects, damaged waveguide cover | Remove metal objects, check waveguide cover |
| No SmartThings connection | Wi-Fi issues, incorrect setup | Check Wi-Fi connection, re-run SmartThings setup |
| Unusual noises | Turntable motor issue, fan obstruction | Check turntable operation, clear fan obstructions |
| Display errors | Power surge, control board issue | Reset microwave, check power supply |
Error Codes
- E-1: Temperature sensor error - Check sensor operation
- E-2: Communication error - Reset SmartThings connection
- E-3: Door switch error - Check door alignment and switches
- E-4: Magnetron error - Contact service center
- E-5: Turntable motor error - Check turntable operation
- E-6: Keypad error - Reset control panel
Manual Downloads
Current Model Manuals
MC17J8000CS
1.7 cu. ft. SmartThings Microwave
MC19J8000CS
1.9 cu. ft. SmartThings Microwave
MC17J7000CT
1.7 cu. ft. Black Microwave
MC19J7000CT
1.9 cu. ft. Black Microwave
Popular Previous Models
MC17J6000CT
1.7 cu. ft. Countertop
MC15J7000CT
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MG14H3020CT
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MC12J8033CT
1.2 cu. ft. Compact