Emergency Door Release
When to Use Manual Door Release:
- Power outage during cycle
- Machine stops mid-cycle
- Door lock mechanism failure
- Emergency access needed
- Water drainage issues
Important Safety Information
- Wait for Water to Drain: Ensure the machine has completed draining before attempting door release.
- Check Temperature: Verify the water temperature has cooled if a hot wash was in progress.
- Unplug Machine: Always disconnect power before performing manual release procedures.
- Protective Gear: Wear gloves to protect hands from sharp edges and hot surfaces.
- Proper Tools: Use appropriate tools as specified in the manual.
Safety Precautions
| Risk Level | Moderate - Requires careful attention |
| Tools Required | Flat-head screwdriver, Protective gloves |
| Time Required | 5-10 minutes |
| Skill Level | Basic DIY skills |
| Safety Gear | Gloves, Safety glasses |
Critical Safety Notes
- Electrical Safety: Always unplug the washing machine before attempting any manual release procedure
- Water Hazard: Be prepared for water spillage when opening the door
- Hot Surfaces: Check for hot water and surfaces before proceeding
- Mechanical Caution: Do not use excessive force on the door or mechanism
For professional assistance, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com/support
Step-by-Step Door Release Guide
Step 1: Power Disconnection
Unplug the washing machine from the electrical outlet. Wait 2 minutes for any residual power to dissipate from the control system.
Step 2: Locate Emergency Release
Find the manual door release access panel, typically located at the bottom front of the machine or behind the kick panel.
Step 3: Access the Mechanism
Remove the access panel using a flat-head screwdriver. Some models may require removing the top panel for access.
Step 4: Pull Release Cord
Locate the red emergency release cord or lever. Gently pull downward or outward until you hear the door lock disengage.
Step 5: Open Door Slowly
Carefully open the door while supporting it with your hand. Be prepared for water drainage and any remaining laundry.
Step 6: Reset the Machine
After removing laundry, close the door properly and restore power. The machine may need to complete an error reset cycle.
Model-Specific Instructions
Front Load Models
Emergency release typically located behind bottom kick panel. Pull cord downward at 45-degree angle.
AddWash Door Models
Additional release mechanism may be accessible through the AddWash door. Consult specific model manual.
Smart Control Models
May require holding specific buttons while unplugging. Check digital display for error codes first.
Older Models
Some older models have manual release lever visible near door hinge. No tools required.
Troubleshooting Door Release Issues
| Problem | Possible Cause | Solution |
|---|---|---|
| Door won't release manually | Water still in drum, mechanical obstruction | Wait for drainage, check for stuck items, ensure proper release technique |
| Release cord stuck | Corrosion, mechanical failure, improper use | Apply gentle pressure, lubricate if accessible, contact service if stuck |
| Door opens partially then stops | Water pressure, unbalanced load, mechanical issue | Ensure complete drainage, redistribute load, check door hinges |
| No access panel found | Different model design, hidden access point | Consult specific model manual, check behind detergent drawer |
| Release mechanism broken | Excessive force, wear and tear, manufacturing defect | Stop immediately, contact Samsung service center for repair |
Common Error Codes Related to Door Lock
- dE/dC/dCE: Door lock error - Check door alignment and lock mechanism
- 3E/4E: Motor position error - May affect door unlock sequence
- 5E/5C: Water supply error - Can prevent door from unlocking
- 9E/9C: Drainage error - Door may remain locked until drained
- TE/TCE: Temperature error - High temperature may delay unlocking
Manual Downloads
Samsung Door Release Manuals
WF45T6000AW
4.5 cu.ft Front Load Washer
WF50R8500AV
5.0 cu.ft AddWash Washer
WW8800M Washer
Smart Control Washer
WF45R6100AP
4.5 cu.ft White Washer
Popular Samsung Models
WF42H5000AW
4.2 cu.ft Front Load
WF45K6500AV
4.5 cu.ft Steam Washer
WW4000T Washer
Active Wash Model
WF45R6300AW
4.5 cu.ft Smart Washer