Service Manual Samsung Dishwasher

User Manual & Installation Guide

Standard Capacity

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe cutter
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near kitchen plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DW80R9950UG
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 14 Place Settings
Noise Level 39 dB
Control Type Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 65 lbs
Drying System Heat Exchange Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

WaterWall™ Technology

Samsung's innovative WaterWall technology uses powerful sweeping jets that move back and forth across the bottom rack for complete dish coverage and superior cleaning performance.

Zone Booster™

Concentrated cleaning power in specific zones for heavily soiled pots, pans, and dishes. Perfect for cleaning tough, baked-on foods.

StormWash™

Multi-directional spray arms provide 360-degree coverage, ensuring every dish gets thoroughly cleaned from all angles.

AutoRelease Dry

Automatically opens the door at the end of the cycle to release steam and heat, allowing fresh air in for better drying results.

Smart Control

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Third Rack

Extra rack designed specifically for cutlery and utensils, providing more loading space and better organization.

Wash Programs Explained

Heavy Wash

Intensive cleaning for heavily soiled pots, pans, and dishes with baked-on food

Normal Wash

Standard cleaning cycle for everyday dishes with normal soil levels

Light Wash

Quick cycle for lightly soiled dishes and glassware

Rinse Only

Rinses dishes without detergent to prevent drying of food particles

Sanitize

High-temperature wash that eliminates 99.9% of food soil bacteria

Delay Start

Delays start time for up to 24 hours to run during off-peak hours

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in spray arms, unbalanced load Check for foreign objects, redistribute dishes evenly
Dishes not drying Rinse aid empty, heating element issue Refill rinse aid, check heating element function

Error Codes

  • 4C: Water supply issue - Check water supply and inlet valve
  • 5C: Drain issue - Check drain hose and pump
  • LC: Leak detected - Check for leaks and water supply
  • OC: Motor issue - Contact service center
  • dC: Door not closed properly - Ensure door is fully closed
  • 9C: Heating issue - Check heating element and thermostat

Manual Downloads

Current Model Manuals

DW80R9950UG

Smart Built-in Dishwasher

DW80R7060UG

StormWash Dishwasher

DW80R5060UG

WaterWall Dishwasher

DW80R2030UG

Standard Dishwasher

Popular Previous Models

DW80J3020US

Stainless Steel Dishwasher

DW80K7050UG

Smart Control Dishwasher

DW80R5061US

Black Stainless Dishwasher

DW80M2020US

White Dishwasher

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.